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With Safe-Trade, Forklift serves as a trusted intermediary, ensuring that every transaction is processed securely and smoothly for both buyer and seller.
We receive the payment from the buyer and release it to the seller only after the delivery has been received by the customer.
NOTE:
Forklift does not provide any warranty regarding the condition or properties of the purchased item and is not a party to the purchase contracts!
Safe-Trade is a secure payment service from Forklift-International, where the buyer’s money is held in an escrow account. Once the buyer has received the equipment and confirmed delivery, the purchase price is transferred to the seller. This ensures protection for both parties.
A fee of €345 plus 1% of the agreed purchase price is charged for payment processing.
Example:
For a purchase price of €15,000, the Safe-Trade fee is calculated as:
€345 + (1% of €15,000) = €345 + €150 = €495.
Payment is released to the seller once one of the following criteria is met:
Forklift does not provide any warranty for the purchased item. If the equipment arrives damaged or does not match the description, it is the responsibility of the buyer and seller to resolve the issue directly. Forklift does not act as an arbitrator in such disputes. However, the buyer has the right to refuse the equipment, in which case the purchase price (excluding the Safe-Trade fee) will be refunded.
Delivery or pickup is arranged directly between the buyer and seller. Forklift is not involved in the transportation process.
If the delivery is delayed, please inform us immediately to prevent automatic payment 7 days after the scheduled delivery date. If a new delivery date has been arranged, kindly let us know.
If there are any issues with the delivery, the buyer and seller must resolve the situation directly.
However, please inform us in such cases to prevent the automatic release of the purchase price.
The money is held in a Forklift-International escrow account until the buyer confirms receipt of the equipment. This guarantees that the seller only receives payment once the equipment has been delivered.
If the buyer does not confirm receipt within 7 days of the scheduled delivery date, the purchase amount will be automatically released to the seller, as long as no objections have been raised.
The purchase price can be paid via bank transfer to Forklift’s escrow account. Other payment methods, such as credit card or PayPal, are currently not supported.
Yes, Safe-Trade can also be used for international purchases, as long as the buyer and seller agree on shipping to the relevant country.
Country Manager Spain
+49 941-942794-24